It’s no secret that CBD products have skyrocketed in popularity over the last few years since its legalization in 2018. And with that growth in popularity also emerged a host of new CBD brands fighting for consumers’ trust and undying affection. However, it’s a common practice for online stores to promise to deliver purchases by a specified date. Unfortunately, the late arrival of purchases of CBD products are very common.
Because of this, CBD consumers need to adjust their expectations, and the way they shop. We’ve come up with some smart strategies to help out, which you can read below.
Learn More About the Business
When you spend time reading the company’s terms and shipping conditions, you can also learn a lot more about the business that you are dealing with. Perhaps you read them and find out how their orders are processed or how user issues are managed. The terms and conditions can give you an insight into what your experience with the business might be like.
While it can be tempting to ignore the terms and conditions in order to speed up the process, you should try to read them every single time you need to. This way, you won’t need to deal with the repercussions of tight terms that you weren’t aware of when you signed an agreement.
Buy CBD from a Store You Trust
Start at a trusted site. Search results can be rigged to lead you astray, especially when you drift past the first few pages of links. If you know the site, chances are it’s less likely to be disappointed. If you don’t know the store, it may still be the best bet; you just need to take a few more precautions to avoid shipping delays. Conduct your own background check by looking at their reviews. If the store isn’t reviewed or does not have favorable reviews, don’t order from their website. For example, if you’re buying CBD products from a store like Binoid, you can read their reviews to know what people are saying about them before deciding to purchase from them.
Avoid Buying in Peak Season
This won’t come as a surprise; when the demand is high, shipping times often increase as consumers hit up online retailers in massive numbers.
Of course, this doesn’t only happen during the holiday season; any sudden increase in order volumes has the potential to overwhelm a fulfillment operation – especially if it’s an unexpected situation like the COVID-19 pandemic, where staffing levels can’t be adjusted in preparation. Due to peak season surcharges, shipping costs also become more expensive, which leads many retailers to opt for economy shipping options that take much longer to reach the end customer.
Contact Customer Service
You should reach out to the store’s customer service department to discuss the problem of your late shipping. It helps to have the information about the purchase on hand. This includes the date and amount of the purchase, the shipping charge, the name of the carrier, the shipping invoice number, and the date the package was received.
Avoid Offers That Seem “Too Good to Be True”
Any CBD store that promises too much at too low a price is suspicious. If the price is too low, consider whether the merchant came by the items legally, if you will ever receive the items you paid for, and if they will arrive on time. Disreputable CBD online stores may run an absurdly low price offer and then claim the item is out of stock, to try to deliver the product to you after a month or two.